Fabrico has launched a bespoke CRM solution for Sphera, a leading home care agency. Our platform seamlessly automates the matching workflow, connecting families with the right professionals to ensure top-tier service and operational efficiency. To complete the digital transformation, we created a new showcase website featuring a practical, innovative design that perfectly reflects the values Sphera stands for.
Processes have been implemented within automated systems that intelligently manage approvals and logistics, drastically reducing processing times and human error.
Furthermore, this transforms the operational workflow into a faster, more precise, and fully optimized process.
The design of an intuitive interface streamlines system adoption and significantly boosts operational efficiency.
The result is an accessible User Experience that is easy for anyone to grasp and navigate.
Cutting-edge practices have been adopted to guarantee the integrity and confidentiality of the data managed within the system.
This ensures a significantly safer experience for all users interacting with the service.
The portal’s core objective is scalability, designed to support the agency’s future organizational growth without the need for drastic changes over time.
It is a system built for forward-thinkers who are ready to embrace evolution.
Behind the intuitive interface lies a sophisticated engineering challenge, driven by a highly relational data model.
The development focused on the deep modeling of core modules—ranging from prospect management and contracts to billing—ensuring absolute integrity and consistency across all application states.
A key differentiator is the system's performance optimization. Through advanced indexing strategies and dedicated queries, the platform ensures immediate response times even with large datasets, making the supply-and-demand matching process seamless and instantaneous.
Furthermore, the platform operates as an interconnected hub rather than an isolated system. Using WebSockets and APIs, the CRM integrates in real-time with the Yeastar PBX for advanced click-to-call functionality. Simultaneously, it manages complex financial workflows with Contabilità in Cloud, orchestrating both live transactions and nightly batch synchronizations to guarantee maximum accounting precision.
Completing the architecture is a smart Business Intelligence layer that pre-processes and consolidates data overnight, delivering fast, reactive decision-making dashboards to support business operations around the clock.
2025
Custom CRM Development & Process Automation
Creation of a comprehensive, custom-developed CRM system for managing an agency specializing in home care services—caregivers, housekeepers, and babysitters.
Design of an automated platform to streamline the matching processes between supply and demand.
Optimization of the agency’s operational efficiency.
Improvement of the service quality offered to families.
Fabrico has launched a bespoke CRM solution for Sphera, a leading home care agency. Our platform seamlessly automates the matching workflow, connecting families with the right professionals to ensure top-tier service and operational efficiency. To complete the digital transformation, we created a new showcase website featuring a practical, innovative design that perfectly reflects the values Sphera stands for.
2025
Custom CRM Development & Process Automation
Creation of a comprehensive, custom-developed CRM system for managing an agency specializing in home care services—caregivers, housekeepers, and babysitters.
Design of an automated platform to streamline the matching processes between supply and demand.
Optimization of the agency’s operational efficiency.
Improvement of the service quality offered to families.
Processes have been implemented within automated systems that intelligently manage approvals and logistics, drastically reducing processing times and human error.
Furthermore, this transforms the operational workflow into a faster, more precise, and fully optimized process.
The design of an intuitive interface streamlines system adoption and significantly boosts operational efficiency.
The result is an accessible User Experience that is easy for anyone to grasp and navigate.
Cutting-edge practices have been adopted to guarantee the integrity and confidentiality of the data managed within the system.
This ensures a significantly safer experience for all users interacting with the service.
The portal’s core objective is scalability, designed to support the agency’s future organizational growth without the need for drastic changes over time.
It is a system built for forward-thinkers who are ready to embrace evolution.
Behind the intuitive interface lies a sophisticated engineering challenge, driven by a highly relational data model.
The development focused on the deep modeling of core modules—ranging from prospect management and contracts to billing—ensuring absolute integrity and consistency across all application states.
A key differentiator is the system's performance optimization. Through advanced indexing strategies and dedicated queries, the platform ensures immediate response times even with large datasets, making the supply-and-demand matching process seamless and instantaneous.
Furthermore, the platform operates as an interconnected hub rather than an isolated system. Using WebSockets and APIs, the CRM integrates in real-time with the Yeastar PBX for advanced click-to-call functionality. Simultaneously, it manages complex financial workflows with Contabilità in Cloud, orchestrating both live transactions and nightly batch synchronizations to guarantee maximum accounting precision.
Completing the architecture is a smart Business Intelligence layer that pre-processes and consolidates data overnight, delivering fast, reactive decision-making dashboards to support business operations around the clock.
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